1. Can I use Echo360 outside of Canvas?

Yes. You can install Echo360 Universal Capture on any machine or use the Echo360 app on tablets and phones. You may record and edit video directly in Echo360 Universal Capture. These recordings live in your library and you can associate them with Canvas courses or keep them in your library for your own use.

2. Can I install Echo360 on multiple computers?

Yes. You can install Echo360 Universal Capture on personal or University machines. It is probably best to download the software via the Echo360 link in Canvas. Contact the Helpdesk at 478-301-7000 if you have difficulty.

3. Does Echo360 replace Zoom?

No. Echo360 is a different media tool that allows you to record videos in advance, capture (record) live classes, live stream classes for absent students, and edit video. If you are teaching a synchronous online course and need back-and-forth conversation with students, use Zoom. If you are teaching a face-to-face course, you can use Echo360 to record class sessions or live stream them. Echo360 is another tool designed to be used as part of Canvas to assist you in your teaching.

4. Can I use my Zoom recordings in Echo360?

Yes. You can upload any existing Zoom recordings into your Echo360 library and associate them with any course. Soon, you will be able to automatically host cloud-based Zoom recordings in Echo360. We will let you know when this feature is available.

5. Can I upload any media in Echo360?

Yes, pretty much. You can upload video recorded on phones and other devices into your Echo360 library. You can also upload PowerPoint files with or without audio; just save them as a video file first.

6. Who owns my Echo360 library?

You do. Videos you create belong to you and you may download them at any time.

7. Who should I call for help?

Call the Helpdesk at 478-301-7000. If they cannot resolve your question, they'll reach out to Echo360.

8. What is the difference between livestreaming and recording?

Livestreaming means broadcasting the video & audio feed from your classroom to students in another location. Recording is also known as capturing your class session. When you live stream, you simultaneously record the session. Livestreaming can only be done when you publish the capture to your course. If you try to publish to your library, livestreaming can't be done because your library is private to you.

9. How do I know if I should livestream or just record my class -- or do neither?

Ask your dean or associate dean for guidance with your college or school. If you know students will be absent and you and your school's leadership want them to participate in class simultaneously as you teach, livestream it. Students can submit questions as you teach. If your guidance allows you to record it for student use later, livestreaming may not be necessary.

NOTE: Some courses have class content that may not be well-suited for recording/livestreaming, either because the content is sensitive or because the instruction occurs in a room without sufficient video and audio equipment. In these cases, rely on your dean/associate deans for guidance.